Shipping Policy
FREE SHIPPING WITHIN AUSTRALIA
- Free standard shipping on all orders
- E-parcel is fully trackable once shipped
- Allow 3-5 business days
- Signature required on delivery
- Carrier: Australia Post
EXPRESS SHIPPING AVAILABLE
- $24.95 flat rate express shipping
- E-parcel is fully trackable once shipped
- Allow 1-3 business days
- Signature required on delivery
- Carrier: Australia Post
Please note that the above delivery times are estimates and that due to COVID-19 restrictions, delivery delays may be experienced.
Order Cancelations and Address Changes
- Orders cannot be canceled or changed.
- If you cannot pick the unit up from the original address, the carrier will attempt to deliver and then hold your package at the closest Australia Post office for 10 days.
- If you cannot pick it up there, it will be sent back to us. We will then contact you to confirm a desired address change. This will incur a redelivery charge.
- If you would like a refund, upon delivery, you can refuse the package (do not sign) and it will be sent back to us where we will then contact you confirming your refund.