Shipping Policy

FREE SHIPPING WITHIN AUSTRALIA

  • Free standard shipping on all orders
  • E-parcel is fully trackable once shipped
  • Allow 3-5 business days
  • Signature required on delivery
  • Carrier: Australia Post


EXPRESS SHIPPING AVAILABLE

  • $24.95 flat rate express shipping
  • E-parcel is fully trackable once shipped
  • Allow 1-3 business days
  • Signature required on delivery
  • Carrier: Australia Post

Please note that the above delivery times are estimates and that due to COVID-19 restrictions, delivery delays may be experienced.

 

Order Cancelations and Address Changes

  • Orders cannot be canceled or changed.
  • If you cannot pick the unit up from the original address, the carrier will attempt to deliver and then hold your package at the closest Australia Post office for 10 days.
  • If you cannot pick it up there, it will be sent back to us. We will then contact you to confirm a desired address change. This will incur a redelivery charge.
  • If you would like a refund, upon delivery, you can refuse the package (do not sign) and it will be sent back to us where we will then contact you confirming your refund.

Free Same-Week Shipping

Level up your recovery game within 3-5 business days

30 Day Money-Back Guarantee

We’re that confident in our products that if you’re not 100% satisfied, we’ll give you your money back, no questions asked

Personalised Customer Service

Speak to someone on the phone, rather than getting frustrated with a chat bot