Shipping Policy

 

FREE SHIPPING WITHIN AUSTRALIA

• Free standard shipping on all orders
• E-parcel is fully trackable once shipped
• Signature required on delivery
• Carrier: Australia Post

Order Cancelations and Address Changes

• Orders cannot be canceled or changed.
• If you cannot pick the unit up from the original address, the carrier will attempt to deliver and then hold your package at the closest Australia Post office for 10 days.
• If you cannot pick it up there, it will be sent back to us. We will then contact you to confirm a desired address change. This will incur a redelivery charge.
• If you would like a refund, upon delivery, you can refuse the package (do not sign) and it will be sent back to us where we will then contact you confirming your refund.