Shipping Policy
FREE SHIPPING WITHIN AUSTRALIA
- Free standard shipping on all orders
- E-parcel is fully trackable once shipped
- Signature required on delivery
- Carrier: Australia Post
EXPRESS SHIPPING AVAILABLE
- $24.95 flat rate express shipping
- E-parcel is fully trackable once shipped
- Signature required on delivery
- Carrier: Australia Post
Please note that the above delivery times are estimates and that due to COVID-19 restrictions, delivery delays may be experienced.
Order Cancelations and Address Changes
- Orders cannot be canceled or changed.
- If you cannot pick the unit up from the original address, the carrier will attempt to deliver and then hold your package at the closest Australia Post office for 10 days.
- If you cannot pick it up there, it will be sent back to us. We will then contact you to confirm a desired address change. This will incur a redelivery charge.
- If you would like a refund, upon delivery, you can refuse the package (do not sign) and it will be sent back to us where we will then contact you confirming your refund.
Manual Guides
Feel free to check out our Manual Guides to find a detailed guide on how to use your recovery items.
Compression Boots Manual Guide
Portable Ice Bath Manual Guide
Massage Gun Manual Guide
FAQ
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Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.