Shipping Policy

FREE SHIPPING WITHIN AUSTRALIA

• We offer free standard shipping Australia wide on all orders.

Dispatch Timeframe

• Orders are prepared and dispatched within 5 to 7 business days. Each system is prepared and checked prior to dispatch to ensure everything arrives as it should

Dispatch Timeframe

• Orders are shipped via DHL Express.
  
  Once your parcel has been physically collected by DHL, tracking details will be sent to you via SMS and email.
  
  Please note that tracking may show limited movement for the first few days after being issued. This is normal and updates will appear as the parcel progresses through the network.
  
  Depending on your location, DHL may transfer the parcel to a regional delivery partner for final delivery. This is a standard process and tracking will continue to update accordingly.
  
  For real time tracking updates, DHL also offers a live chat service via their website, and you can contact them directly on 131 406 with your tracking number for immediate assistance.

Delivery Time

• Once dispatched, delivery is typically 5 to 7 business days depending on your location.

Order Changes

• As orders move quickly into preparation, we are unable to cancel or modify orders once placed. Please ensure your shipping details are correct at checkout.
  
  If a delivery attempt is unsuccessful, the courier will follow their standard process for re delivery or collection.